Project Alix
Charisma is Co-Founder of Project Alix, an AI first provider of services to housing providers and large organisations providing essential services.
About This Expert
🔹Project Alix Limited
📍 South East, UK
🧠 Areas of Expertise
- Housing
- Engagement
- Repairs
- Accessible AI
- Fast AI Co-Design & Piloting
📚 Bio
Alix is a technology provider that uses AI to co-create & implement AI workflow automation with organisations providing essential services. Alix works on Repairs, Maintenance and Customer Engagement teams across Social Housing, Direct Payments and beyond. AI use helps customers build understanding of the services that they receive, get the right information in a format that they can understand and access easily. Using short videos, trained on detailed content, Alix helps customers/residents to build agency in their lives by deepening their understanding of what is possible. This improves the dialogue, cost and quality of service between essential services providers and the people that they serve, as well as, supporting regulatory compliance.
🛠️ Skills & Tools
- Agentic AI
- GenAI
- Fast AI co-design framework and build
- Building AI in tandem with an operational department
🏛️ Sector Experience
- Social Housing
- CRM
- Data Platforms
- Logistics
- Communications
💼 Notable Projects
- Case Studies including from Peabody, Golding Homes and Enham Trust / Aster Group
- Built out a Direct Payments Video Avatar Chat with Enham Trust - Disability Specialist and Aster Housing Association.
- They are reaching to service 5x clients as a result of this. Built out the "AI Neighbourhood Concierge" with Peabody Housing Association.
🎤 Speaking & Workshops
- Using AI to deliver cutting edge digital services at scale, including when some users may be vulnerable or less digitally able
- Using AI to scale Housing Services
- Rapid AI prototyping culture - how to bring the organisation with you 😊
🗓️ Sessions Offered
- Co-design, Advisory, Workshops, Speaking, Consulting
📖 Publications & Media
🏅 Recognition
- SafeSupplier certified
📬 Availability
✅ Available for:
- Advisory
- Workshops
- Speaking
- Panel Moderation
- Consulting
- Mentoring / Coaching
🗣️ Testimonials & References