Martin Chaney
Gov/Charity AI Impact Consultant, Yuzalab Helping public bodies & charities turn AI ambition into real-world impact. Seasoned leader who has delivered in complex, political environments - now available to help you unlock measurable ROI from AI.
About This Expert
🔹 Martin Chaney
Digital Transformation Consultant
đź“Ť South East, UK
🧠Areas of Expertise
- Strategy
- Implementation
- Workforce Skills
- Productivity
- ROI / Impact
- Change and Adoption
đź“š Bio
Martin Chaney is a people-first digital transformation and AI consultant with over 25 years of experience delivering results-focused programmes across the public and non-profit sectors. With a mission to bridge the gap between technology and human-centred change, Martin champions an approach where people and process come first—ensuring AI and digital initiatives deliver on their promised value.
Martin’s career was shaped by witnessing too many tech programmes over-promise and under-deliver. In response, he developed a proven method rooted in clarity, cultural alignment, and practical implementation. His hallmark is building strategic roadmaps in plain language, aligned with measurable ROI, adoption metrics, and real-world outcomes.
Notable achievements include designing and running the Mayor of London’s Digital Leadership Programme, leading county-wide service redesign that saved £1.25 million, and delivering LLM and machine learning solutions to improve case outcomes. He has guided senior boards, project teams, and frontline workers through AI readiness journeys, always anchored in tailored strategy, clear communication, and measurable benefits.
🛠️ Skills & Tools
- AI Strategy & Governance
- Workforce Skills Development
- Culture & Change Management
- Digital Transformation Delivery
- Use-Case Ideation & Scoring
- Readiness & Maturity Assessments
- Business-Case & ROI Modelling
- AI Ethics Checklists
- Implementation Roadmaps
- Change Communication & Adoption Metrics
- Programme & Project Management (PRINCE2, Agile)
- Digital Leadership Coaching
🏛️ Sector Experience
- Public Sector (Central & Local Government)
- Not-for-Profit and National Charities
đź’Ľ Notable Projects
- County-wide Customer Service Redesign — Reduced call volume by 80%, saving £1.25 million
- Mayor of London — Designed & delivered the Digital Leadership Programme
- Award-Winning Digital Services — Channel-shifting hundreds of thousands of calls to digital
🎤 Speaking & Workshops
- 5 Steps to Put People and Processes at the Heart of Successful Digital Transformation
- AI Readiness in 5 Steps
- From Pilots to ROI: Beating the 75% AI Failure Rate
- Risk-Based AI Governance
- How to Build Digital Skills at Every Level
🗓️ Sessions offered:
- Keynotes (1 hour), Strategy, Programme Design, Full Programme Delivery
đź“– Publications & Media
- “5 Steps to Put People and Processes at the Heart of Successful Digital Transformation”
- “AI Readiness in 5 Steps”
- “From Pilots to ROI: Beating the 75% AI-Failure Rate”
- “Risk-based AI Governance”
- “How to Build Digital Skills at Every Level”
🏅 Recognition
- Award-winning digital service design for local government
- Recognised thought leader in people-centred AI delivery
📬 Availability
âś… Available for:
- Strategic Advisory
- Consulting
- Delivery Support
- Executive Workshops
- Public Speaking
- Panel Moderation
- Mentoring & Coaching
🗣️ Testimonials & References