Bullet AI

Bullet AI empowers public sector with AI Strategy and delivery of AI digital assistants that make complex services like adult social care and health support user-friendly and accessible. Our secure solutions leverage curated organisational knowledge to provide personalised, trusted interactions.

About This Expert

πŸ”Ή Bullet Ai

πŸ“ South East, UK

🧠 Areas of Expertise

  • AI Strategy
  • AI Consultancy
  • AI in Public Health
  • AI in Local Government
  • Digital assistants


πŸ“š Bio

At Bullet AI, we pride ourselves on making complex public services simple and accessible for everyone through our AI-powered digital assistants, designed specifically for UK local government and NHS organisations. Our core focus is on transforming citizen interactions in critical areas like adult social care and public health, providing both personalised guidance and proactive support. The impact of our AI stems from its unique reliance on trusted, client-specific knowledge, ensuring relevant and secure interactions that help bridge resource gaps and significantly improve service delivery.


πŸ› οΈ Skills & Tools

  • Gen AI, AI-Powered Digital Assistants
  • Natural Language Processing (NLP)
  • Machine Learning (ML)
  • Prompt Engineering & AI Model Fine-tuning
  • Conversational AI Design & Deployment
  • AI Model Integration (e.g., OpenAI, Gemini, Claude)
  • Knowledge Base Development & Management for AI
  • Secure AI Architecture & Privacy-by-Design Principles
  • Cloud-Native AI Solutions (specifically AWS)
  • API Development & Integration (including WhatsApp/Meta API)
  • AI Agentics & Function Calling
  • Multi-channel AI Delivery (Web widgets, WhatsApp)
  • SaaS AI Product Development
  • Data Ingestion & Curation for AI Systems
  • Agile Development Methodologies for AI Projects


πŸ›οΈ Sector Experience

  • Local Government
  • Public Health, NHS
  • Higher Education
  • Research Projects
  • Co-funded Collaborations


πŸ’Ό Notable Projects

  • Creation of AI powered digital assistant/coach technology to deliver services to end users for local government and public health organisations.
  • Most notable output so far has been a collaborative pilot of an AI powered digital assistant for navigating Adult Social Care information across 3 councils.
  • We've also co-designed an AI powered health coach with Medway Council to help clients on their stop smoking journey.


🎀 Speaking & Workshops

  • AI Strategy for Public Health Intervention
  • Conversational AI Design & Deployment Planning


πŸ—“οΈ Sessions Offered

  • Webinar
  • Panel
  • Interviews


πŸ“– Publications & Media

  • Digileaders AI Week Webinar on AI Smoking Cessation Approach


πŸ… Recognition

  • ISO42001
  • ISO9001
  • CyberEssentials
  • Crown Commercial Service Supplier (GCloud 14)


πŸ“¬ Availability

βœ… Available for:

  • Advisory
  • Workshops
  • Speaking
  • Panel Moderation
  • Consulting
  • Mentoring / Coaching

Flexible calendar.


πŸ—£οΈ Testimonials & References

"Bullet AI’s expertise helped us use their technology to create Leona, a virtual infant feeding specialist that has the potential to make a real difference for our residents. We’re proud to recommend Bullet AI’s innovative approach."

β€” Scott, Director, Public Health, Medway Council